Suelon's Loyalty With Change SolutionA revolution in Loyalty
Mobile Apps For Members
The Member mobile app has the following screens
Each member has a secure login to their account. The password may be changed or updated at any time by the member.
The mobile app is Free and simple to download on any smart phone.
All Loyalty Cards
The member can view all Suleon Loyalty Cards held for any number of merchants. As the system grows it is envisaged that members will have many options when they can shop using the Suelon technology and receive significant loyalty benefits.
Full Card History
A full card history is available to the member by simply logging in using the chosen secure password. Details on every transaction, with each merchant, is available along with the points accumulated from purchases, change added and the number of points redeemed.
The member has the option to create a profile similar to a social media profile. This includes adding a picture, personal information etc.
Mobile Apps For Merchants
The Merchant mobile app has the following screens
Login with NFC
We have a simple login for the merchant using our NFC technology. As a security measure a staff card must be used when logging in to record any transaction. The identity of the staff member is recorded automatically and any errors or omissions can be traced at any time.
List of Members
The merchant has a full list of members complete with email, telephone and address which is very beneficial for marketing purposes.
Member Card History
Every transaction of each member card is recorded and available at all times to the merchant.
The “Add Member” function is simple and easy to use. A new member can be added in a matter of seconds and may commence transactions with the merchant immediately
For any cards lost or stolen the merchant has the option to “Ban Card”. This will remove the card from the system and if presented in future the card will not be active. A new card can be issued for any lost or stolen cards.
A full profile on the merchant may be added to the system which is viewed when the member logs in using their username and password on a computer, tablet or smart phone.
Powerful Analytics & Reporting
Full loyalty program summary from one dashboard screen
Total Points balance : This gives the merchant an up to date, real time points balance for his/her members
Total Points Earned : This is the number of points created from the shopping of members
Total Change Added : The total change left in the merchant’s till by the members
Total Redeemed : This gives the number of points redeemed by the members against purchases with the merchant.
Total Members : This is the total number of shoppers who have registered for a loyalty card with the merchant.
Total Transactions : This is the total number of transactions in a given period. The merchant has the option to search a particular day, week, month etc. in the CRM to get this figure. This is very important to the merchant in demonstrating the busy periods for shopping. This will help with stock, staffing and opening hours.
Active vs Inactive Cards : Many people register for a loyalty programme but not all fully engage with it. This feature lets the merchant know who is shopping on a regular basis with the business. This information enables the merchant to do a specific marketing campaign to the inactive members to encourage them to shop.
Points by Month : A total number of points created in a calendar month
Transaction by Month : The total number of transactions in a calendar month
New Members by Month : This feature helps to motivate the merchant and the staff to build up the loyalty programme on an ongoing basis.
Top 5 Members : It is important that the merchant knows who his/her top shoppers are. This may be by shopping volume or by number of visits in any given period.